Privacy Policy

SINO Technology & Equipment Co., Ltd. is the operator of this website.

For privacy-related requests, please contact us by email and include "Privacy Request" in the subject line.

We collect information that you choose to provide when you contact SINOTECE or submit a website form. This may include your name, company, email address, phone number, WhatsApp number, country or region, interested service, project stage, plant type, plant capacity, expected timeline, current problem, message content and other project information you choose to share.

For technical evaluation or engineering inquiries, you may also voluntarily provide plant context, process information, operating data, drawings, photos, equipment requirements or retrofit objectives. Please do not send unnecessary personal information or confidential technical documents unless they are needed for the inquiry.

When you use our website forms, we may collect limited technical and attribution information such as the page URL, domain, referrer, selected UTM parameters, gclid, form submission timing, a spam-prevention field and a temporary non-personal visitor identifier stored in sessionStorage. We do not read unknown cookies or unknown localStorage fields in the current form implementation.

Our hosting, security or server-side systems may also process standard technical data such as request time, requested page, browser information and IP-related data for security, troubleshooting and service operation.

We use the information we collect to respond to your inquiry, review your technical evaluation request, understand project requirements, coordinate engineering or business follow-up, prepare the next technical discussion, improve website usability and protect the website from spam, misuse or security risks.

We may also use inquiry source information to understand which pages or campaigns generated a request, but we keep this limited to public attribution fields and current website functionality.

Where applicable law requires a legal basis, we process information based on legitimate business interests, pre-contractual communication, your consent where required, and compliance with legal obligations. Our main purpose is to support B2B engineering communication, technical review and project cooperation.

The current SINOTECE main website uses limited technical storage for form attribution and operation, including a temporary visitor identifier in sessionStorage. The website form reads whitelisted campaign parameters from the URL, such as UTM fields and gclid.

We do not currently describe optional advertising cookies, social media pixels or broad analytics cookies as active website features unless they are separately implemented. If optional analytics or advertising tools are added later, this Privacy Policy and any required cookie controls should be updated before release.

We may share inquiry information internally with SINOTECE business, engineering and technical teams so they can review and respond to your request. Where necessary, information may also be shared with affiliated engineering resources, website hosting providers, lead management service providers, email or communication service providers, security providers, or professional advisers who support our business operations.

We do not sell personal information. We require service providers to handle information only for the services they provide to us and to apply appropriate protection measures.

If you click external links or scan QR codes to visit LinkedIn, TikTok, X, YouTube, WhatsApp or other third-party platforms, those services handle your information under their own privacy policies.

SINOTECE receives inquiries from international users. Your information may be processed in China and in other countries or regions where our service providers or technical systems operate. Where required, we take appropriate steps to protect information when it is transferred or processed across borders.

We keep inquiry and technical evaluation information only for as long as needed to respond to your request, manage project communication, maintain business records, protect the website, comply with legal obligations or resolve disputes. When information is no longer needed, we will delete, anonymize or archive it according to our business and legal requirements.

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse or disclosure. No website, email, messaging channel or internet transmission can be guaranteed to be completely secure, so please use care when sending sensitive technical or commercial information.

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of or objection to the processing of your personal information. You may also ask us to stop using your contact details for follow-up communications where applicable.

To make a request, contact us at inquiry@sinotece.com. We may need to verify your identity or request details before responding.

The SINOTECE website is intended for business and engineering users. It is not directed to children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect website changes, business changes, legal requirements or new data practices. The updated version will be posted on this page with a revised "Last updated" date.

If you have questions about this Privacy Policy or how SINOTECE handles information, please contact: